Legal / Terms of Service

Terms of Service

Last updated: March 2026

1. Agreement to Terms

By accessing or using the Solis platform, mobile applications, or any related services (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. If you are using the Service on behalf of a business entity, you represent that you have the authority to bind that entity to these Terms.

If you do not agree to these Terms, you may not use the Service. Your continued use of the Service following any changes to these Terms constitutes your acceptance of the updated Terms.

2. Description of Service

Solis is a crew operations platform designed for general contractors and construction businesses. The Service includes tools for job site check-in and time tracking, photo documentation, crew management, and daily crew digests.

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time with reasonable notice. We are not liable to you or any third party for any such modifications or discontinuation.

3. Eligibility

To use the Service, you must be at least 18 years old and legally capable of forming a binding contract. The Service is intended for business use within the United States. By using the Service, you represent and warrant that you meet these requirements.

4. Account Registration

To access the Service, you must create an account by providing accurate, current, and complete information. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activity that occurs under your account
  • Notifying us immediately of any unauthorized use of your account
  • Ensuring that your account information remains accurate and up to date

You may not share your account credentials with third parties or create accounts on behalf of others without authorization. We reserve the right to suspend or terminate accounts that violate these requirements.

5. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You may not:

  • Use the Service to violate any applicable law or regulation
  • Transmit any content that is unlawful, harmful, fraudulent, or deceptive
  • Attempt to gain unauthorized access to any part of the Service or its infrastructure
  • Interfere with or disrupt the integrity or performance of the Service
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Use the Service to collect or harvest data about other users without consent
  • Use automated scripts or bots to interact with the Service except where explicitly permitted
  • Resell, sublicense, or commercially exploit the Service without written permission
  • Use the Service to store or process data regulated under HIPAA without a Business Associate Agreement

6. Subscription and Payment

Access to certain features of the Service requires a paid subscription. By subscribing, you agree to:

  • Pay all fees associated with your selected plan at the rates in effect at the time of purchase
  • Provide accurate and complete billing information
  • Authorize us to charge your payment method on a recurring basis for your subscription period

Subscription fees are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law or as explicitly stated in our refund policy. We reserve the right to change pricing with 30 days' advance notice to active subscribers.

If your payment fails, we will notify you and may suspend access to paid features until the outstanding balance is resolved. Accounts with outstanding balances for more than 30 days may be terminated.

7. Your Data

You retain ownership of all data, content, and information you submit to the Service ("Your Data"). By submitting Your Data, you grant Solis a limited, non-exclusive, royalty-free license to use, store, process, and display Your Data solely as necessary to provide and improve the Service.

You are solely responsible for the accuracy, legality, and appropriateness of Your Data. You represent and warrant that you have all rights necessary to submit Your Data to the Service and that doing so does not violate any third-party rights.

We do not sell Your Data to third parties. See our Privacy Policy for details on how we handle and protect Your Data.

8. Intellectual Property

The Service, including all software, design, text, graphics, logos, and other content created by Solis, is owned by Solis Core Inc. and protected by copyright, trademark, and other intellectual property laws. These Terms do not grant you any right, title, or interest in the Service beyond the limited license to use it as described herein.

Any feedback, suggestions, or ideas you provide regarding the Service may be used by Solis without obligation or compensation to you.

9. Third-Party Services

The Service may integrate with or link to third-party services (such as payment processors, mapping providers, and accounting software). These integrations are provided for convenience and do not constitute an endorsement of those services. Your use of third-party services is governed by their respective terms and privacy policies.

Solis is not responsible for the availability, accuracy, or practices of any third-party service, and you access them at your own risk.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Solis Core Inc. and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, lost data, or business interruption, arising from your use of or inability to use the Service.

In no event shall our total liability to you for all claims arising from or related to your use of the Service exceed the greater of (a) the amount you paid to Solis in the twelve months preceding the claim, or (b) one hundred dollars ($100).

Some jurisdictions do not allow the exclusion of certain damages, so the above limitations may not apply to you in full.

11. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or completely secure.

We make no warranty that the Service will meet your specific business requirements. You are responsible for independently verifying any information produced by the Service before acting on it.

12. Indemnification

You agree to defend, indemnify, and hold harmless Solis Core Inc. and its officers, directors, employees, contractors, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with your use of the Service, Your Data, your violation of these Terms, or your violation of any third-party rights.

13. Termination

You may terminate your account at any time by contacting us at support@solisapp.com. Upon termination, your right to use the Service will immediately cease.

We reserve the right to suspend or terminate your account at any time for violations of these Terms, non-payment, fraudulent activity, or conduct we determine to be harmful to the Service or other users. We will provide reasonable notice where practicable.

Following account termination, we will retain your data for 90 days during which you may request an export. After that period, your data will be deleted in accordance with our Privacy Policy and applicable legal requirements.

14. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Los Angeles County, California.

Before initiating formal legal action, you agree to first contact us at legal@solisapp.com and attempt to resolve the dispute informally for at least 30 days.

15. Changes to Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will notify you by email or through a prominent notice within the Service at least 14 days before the changes take effect. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the updated Terms.

16. Contact

If you have questions about these Terms, please contact us:

Legal Team

legal@solisapp.com

Solis Core Inc.
Los Angeles, CA